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GUIDE 09 · Frequently asked

Cruise questions answered

Clear answers to the practical questions that affect booking, documents, money, health, connectivity and life on board.

Updated · 31.07.2026
Reading time · 8 min
Editor · Cemal Sert

Quick answer

A cruise is usually not fully inclusive. You remain responsible for passports and visas, itineraries can change, medical care and internet cost extra, and every purchase is charged to an onboard account.

  • Check official visa sources for every destination and transit point.
  • The ship can leave without passengers who return late from an independent visit.
  • Onboard medical care is private and can be expensive.
  • Mobile roaming at sea can trigger very high charges; use flight mode and ship Wi-Fi.

Booking and payment

  • Read deposit and cancellation rules before paying.
  • Check the final price including taxes and gratuities.
  • Confirm the exact passenger names match passports.
  • Use a card suitable for foreign-currency charges.

Documents and embarkation

  • Complete online check-in.
  • Carry passports, visas and insurance details.
  • Arrive within the assigned terminal window.
  • Keep medicine and valuables in hand luggage.

Life on board

Your cabin key or wearable device acts as identification and payment method. Restaurants, entertainment and dress expectations differ by line; the daily programme is the authoritative schedule.

Ports and excursions

Ship excursions are convenient but optional. When travelling independently, work backwards from all-aboard time and leave a substantial delay margin.

Frequently asked

Are cruises all-inclusive?
Main meals and standard entertainment usually are, but drinks, Wi-Fi, gratuities, speciality dining and excursions depend on the fare.
Can I use my phone at sea?
Yes, but maritime roaming is expensive. Keep mobile data off or use flight mode, then connect to the ship’s Wi-Fi package.
What happens if I miss the ship?
If you are on an independent visit, you are responsible for reaching the next port and the associated costs. Ship-run excursions receive operational assistance.
Is there a doctor on board?
Yes, but the medical centre provides private treatment and charges fees. Carry insurance with cruise and evacuation cover.

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